Refund policy
Return Policy
At 8+ FOR MEN, we are committed to ensuring your satisfaction with your purchase. Please review the return policy carefully to understand our guidelines for returns.
Eligibility
We accept returns only for items that have been purchased through our website. If you have made a purchase through any other platform or retailer, please contact them directly.
Return Period
- Unopened Items: You may return unopened items within 30 days from the date of purchase.
- Gently Used Items: For gently used items, we offer a 15-day return window from the date of purchase.
Condition of Returned Items
All returned items must meet the following conditions:
- Unopened Items: Unopened items must be in their original, sealed packaging.
- Gently Used Items: Gently used items should be returned with the original packaging.
Return Process
- Contact our customer support team at hello@eightplusformen.com to initiate the return process. Please provide your order number.
- Once your return request is approved, pack the product securely in an appropriate box. We recommend using a sturdy box, not a padded envelope, to ensure the item is protected during transit.
- Ship the return to the address provided. You will be responsible for covering the shipping costs unless the return is due to a product defect or error on our part.
Refund Process
Upon receiving and inspecting the returned item, we will issue a refund to the original payment method used for the purchase.
Processing Time
Please allow up to 10 business days for us to process your return and issue a refund or replacement.
Questions or Concerns
If you have any questions or concerns regarding our return policy or the return process, please don't hesitate to contact our customer support team at hello@eightplusformen.com. We are here to assist you and ensure a smooth return experience.
Thank you for choosing 8+ FOR MEN, and we appreciate your understanding and cooperation with our return policy. Your satisfaction is our priority.